Below are some of our customers' frequently asked questions, and their answers!
In this guide, we answer a list of our customers’ frequently asked questions. If you still have an unanswered question, please don't hesitate to reach out to our Help Team.
Q: I work at a property which is using the RE-OPS Marketplace. What training should my team complete before getting started?
A: The recommended training for property management team members is RE-OPS 101: Introduction & Ordering Essentials. Click HERE to review the guide that will help with registering for one of our upcoming training sessions
Q: To begin using RE-OPS, where should my team sign in?
A: Property team members can access RE-OPS on the web and on their mobile device.
- Web: www.re-ops.io
- Mobile App: RE-OPS Marketplace (available for iOS and Android)
Q: I forgot my password… how do I get back into my account?
A: Don’t worry; it happens to all of us! To reset your password, head to the sign in screen and use the ‘reset password’ link found there. You’ll then receive a password reset email to help you establish a new password. For more detailed support, check out the following guide: Reset Your Password.
Should you have additional questions, please reach out to our Help Team at help@re-ops.co. We're here to help!